Returns & Exchanges

At Fatima Arts, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to your order history to select the items you wish to return and provide a reason for the request.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, we will process your refund to your original payment method within 5-7 business days.